Logistics / delivery · Custom software
Quick Run Express Dispatch Platform
A custom dispatch platform with admin dashboards, live order intake, driver assignment, proof of delivery, and a dedicated driver mobile portal.
Initial problem
Quick Run Express needed a purpose-built delivery system to manage orders, drivers, and proof of delivery in real time — something off-the-shelf tools could not support.
Business goals
- · Centralize order intake and assignment
- · Give drivers a mobile workflow for deliveries
- · Capture proof of delivery reliably
- · Reduce operational friction across admin and field teams
User goals
- · Admins: create, assign, and track orders
- · Drivers: follow routes, complete delivery steps, capture signatures and photos
- · Operations: review reports and live intake
Constraints
- · Needed both admin web portals and a mobile driver experience
- · Proof-of-delivery and identity verification workflows were required
Services provided
Research and planning
We mapped the full delivery lifecycle — from intake to assignment to proof of delivery — and designed portals around admin and driver roles.
Design decisions
Admin dashboards prioritize live intake, order detail, assignment, and reporting. The driver portal focuses on today’s route, delivery steps, and completion flows.
Development decisions
We built role-based portals including admin order management, driver mobile workflows, proof-of-delivery capture, and supporting operational screens.
Technical implementation
- Admin portal for orders, live intake, reports, and assignment
- Driver portal for routes, delivery steps, signatures, and photo proof
- Firebase authentication
- Firestore data
- Proof-of-delivery workflows
- ID-verification workflows
- SMS notifications
- Barnet integration
Important features
- · Admin dashboard and order creation
- · Live intake and reports
- · Driver dashboard and route views
- · Delivery steps and completion flows
- · Proof of delivery
Quick Run Express custom dispatch system
Walkthrough of the Quick Run Express admin and driver delivery platform.
Screenshots and captions
Admin dashboard 
Create order 
Live intake 
Proof of delivery 
Driver dashboard 
Delivery steps 
Today's route
Accessibility
Role-based screens use clear labels and step-based delivery flows to reduce errors in the field.
Mobile
The driver experience is built as a mobile portal for routes, steps, signatures, and photo proof.
Performance
Operational dashboards prioritize responsiveness for live intake and assignment workflows.
Outcomes
- · End-to-end delivery operations in one system
- · Admin and driver portals tailored to real workflows
- · Proof-of-delivery capture from intake to completion
Outcomes above are qualitative descriptions of what the project delivered. Percentage metrics are not shown unless independently verified.
Frequently asked questions
What systems does Quick Run Express include?
The platform includes an admin portal, driver portal, order assignment, delivery-status tracking, Firebase authentication, Firestore, proof-of-delivery workflows, ID-verification workflows, SMS notifications, and Barnet integration.
Can Zeta Web Studios build custom dashboards?
Yes. Quick Run Express is an example of custom operational software with role-based dashboards and mobile workflows built around a real delivery business.
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