Terms of Service

Quotes and Pricing

All quotes and pricing are valid for the period specified in the proposal. Prices are in Canadian dollars unless otherwise stated. We reserve the right to adjust pricing for projects that significantly differ from the original scope.

Payment Terms

Payment terms will be specified in your project proposal. Generally:

• For larger projects, we typically require 50% payment upfront and 50% upon completion
• For smaller projects, full payment may be required upfront or upon completion
• All payments are due within the timeframe specified in your agreement

Late Payments

Late payments may result in project delays or suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month.

Project Timeline

Project timelines are estimates based on the scope of work and client responsiveness. Delays in providing content, feedback, or approvals may extend the timeline. We will communicate any significant delays and work with you to adjust schedules as needed.

Revisions

Each project includes a specified number of revision rounds as outlined in your proposal. Additional revisions beyond the included rounds may incur additional charges. We will notify you before proceeding with any work that falls outside the original scope.

Client Responsibilities

You are responsible for:

• Providing accurate and complete information about your business
• Supplying content, images, and materials in a timely manner
• Reviewing and providing feedback on deliverables
• Obtaining necessary permissions for any content you provide

Website Ownership

Upon full payment, you own the final website, including all custom code, design elements created specifically for your project, and content you provided. You own your domain name and all associated files.

Third-Party Assets

Some assets (fonts, stock images, third-party plugins) may be subject to their own licensing terms. You are responsible for complying with these licenses. We will inform you of any third-party assets used in your project.

Our Rights

We retain the right to use your completed website in our portfolio and marketing materials unless otherwise agreed in writing. We may also use anonymized project data for internal purposes.

Cancellation by Client

If you cancel a project after work has begun, you will be charged for all work completed up to the cancellation date. Any unused portion of prepaid fees may be refunded at our discretion, minus any costs incurred.

Cancellation by Us

We reserve the right to cancel or refuse service if you violate these Terms, engage in abusive behavior, or if we determine we cannot meet your requirements. In such cases, we will refund any unused prepaid fees.

Refunds

Refund policies will be specified in your project agreement. Generally, refunds are not available for completed work, but we will work with you to resolve any issues or concerns.

Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner. We will correct any defects in our work that are reported within 30 days of project completion, at no additional charge.

No Guarantees

We do not guarantee:

• Specific search engine rankings or SEO results
• Specific website traffic or conversion rates
• Compatibility with all devices, browsers, or third-party services
• Uninterrupted or error-free service

Third-Party Services

We are not responsible for the availability, performance, or policies of third-party services (hosting, domains, payment processors, etc.). Any issues with third-party services should be directed to the respective service provider.